The Problem: Time Management
Time management is a problem many IT departments face; often there is just not enough time to complete all the requests in the time they need to be completed by. This is especially true between the times of student registration and the first student day of school. The IT staff is burdened with making hundreds, if not thousands, of Active Directory user changes and new accounts. Active Directory serves as the central source of user accounts for a long list of applications including G Suite for Education, Microsoft Office 365, PIVOT, Canvas, Student Information Systems, Content Filters, and many more.
All too often I run across colleagues who are supposed to be on vacation but are often still working. How do I know they are working? Because they are sending me work-related emails while on "vacation!" My favorite is when someone tells me they are going on vacation, but they plan to continue checking email and keep in touch with work because they do not want to come back to an overflowing inbox.
In the age of constant connectivity, we feel that we must be connected to our work at all times and be ready to respond or resolve issues just moments after they appear on our device. This constantly-connected state will at some point cause issues with family and friends during non-work hours, and more especially, when we are supposedly on vacation.
time outside the classroom,